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Practical Emotional Intelligence for Salespeople
Lesson 1: Introduction to Practical EQ for Salespeople
Lecture 1: Introduction Part 1
Lecture 2: Download the Course Workbook
Lecture 3: Video Answers to Review Questions (4:35)
Lecture 4: Introduction Part II
Lecture 5: Introduction to Practical EQ for Salespeople (26:51)
Lesson 2: Presentation Strategies
Lecture 1: Introduction
Lecture 2: Video Presentation Strategies (41:55)
Lecture 3: Video Answers to Presentations Strategies (8:44)
Lesson 3: Objections and Objection Handling
Lecture 1: Introduction
Lecture 2: Video Objections (17:13)
Lecture 3: Video Answers to Objections Questions (6:37)
Lesson 4: Commitment Techniques
Lecture 1: Introduction
Lecture 2: Video Closing Techniques (10:08)
Lecture 3: Answers to Quiz Questions (1:15)
Lesson 5: Knowledge Review
Lecture 1: Introduction
Lecture 2 Video: A Visit to Seven Managers (14:36)
Lecture 3: Answers to Knowledge Review Video #1 (10:31)
Lecture 4: Answers to Knowledge Review Video #2 (3:53)
Lesson 6: Who am I? Should I be in Sales?
Lecture 1: Introduction Text
Lecture 2 Video: Who am I? Should I be in Sales? (16:09)
Lesson 7: Personality Dissonance
Lecture 1: Introduction Text
Lecture 2 Video: Personality Dissonance (16:41)
Lecture 3: Two Case Studies in Personality Dissonance (14:25)
Lesson 8: Benefit Mapping & Closing Statements
Lecture 1:Introduction Text
Lecture 2 Video: Benefit Mapping (11:08)
Lecture 3: Mapped Commitment Techniques (4:45)
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Lecture 1: Introduction
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